Contact us
We value your feedback, inquiries, and suggestions. At EssentiaLane, we are committed to providing exceptional customer service and ensuring a seamless shopping experience for all our customers. Please feel free to reach out to us through the following channels, and we will respond promptly.
Email Support
For general inquiries, product information, order assistance, or any other concerns, email us at: [email protected]. Our team typically responds within 24–48 hours.
Corporate Address
If you need to send physical correspondence or returns, please use our official address:
Company name:Shenzhen Kang Limei Trading Co., Ltd.Address:Building 2-01-2603, Haixuan Plaza, No. 89 Jinlong Road, Luogang Community, Buji Street, Longgang District, Shenzhen
For returns or exchanges, please include your order number and reason for return in your email or correspondence to expedite the process. We appreciate your trust in EssentiaLane for your rain gear, stationery, home decor, and tableware needs.