Privacy policy

Introduction

At EssentiaLane, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website, which offers products in categories such as Rain Gear, Stationery, Home Decor, and Tableware. By using our site, you consent to the practices described herein .

Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase or contact us.
Non-Personal Information: Including browser type, IP address, device information, and cookies to enhance your browsing experience and analyze site traffic.
Transaction Data: Details of products you view, purchase, or interact with on our site.

How We Use Your Information

Your information is used for purposes including:

Processing orders and delivering products.
Providing customer support and responding to inquiries.
Improving our website, products, and services through analytics.
Sending promotional communications, if you have opted in, which you can unsubscribe from at any time.
Complying with legal obligations and preventing fraud.

Data Storage and Protection

We implement robust security measures to safeguard your data:

All personal data is stored on secure servers with encryption and access controls.
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Regular security assessments are conducted to prevent unauthorized access, disclosure, or destruction of data.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share data with:

Service providers (e.g., payment processors, shipping carriers) strictly for order fulfillment and operational purposes.
Legal authorities if required by law or to protect our rights and safety.

All third parties are obligated to handle your data in accordance with this policy and applicable privacy laws.

Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Correct inaccurate or incomplete information.
Erasure: Request deletion of your personal data, subject to legal exceptions.
Restriction: Limit how we use your data in certain circumstances.
Data Portability: Receive your data in a structured, machine-readable format.
Opt-Out: Object to the processing of your data for marketing or other purposes.

To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by law.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy, available on our website.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on this page.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please email us at [email protected]. We are dedicated to addressing your inquiries promptly and in accordance with applicable laws.